Full Terms and Conditions for STRAIGHT HUP Platform

1. Introduction and Definitions

• This document outlines the terms and conditions governing the use of the STRAIGHT HUP platform, which specializes in outsourcing technical challenges and connecting challenge owners with innovators and solution providers.
• Platform: Refers to the STRAIGHT HUP website and application, including its digital interfaces and services.
• User: Any individual or entity who registers, browses, or interacts with the platform.
• Challenge: A technical or innovation problem posted by an entity seeking an appropriate solution from registered users.
• Solution: The proposal, idea, or project submitted by a user in response to a posted challenge.
• Joint Innovation: A solution or project developed by multiple parties on the platform.

• NDA: A Non-Disclosure Agreement that protects confidential or sensitive information exchanged within the platform.

   

2. Registration and Account Use

• Users must be at least 18 years old to register on the platform.
• Information provided during registration must be accurate, current, and complete.
• Account sharing or allowing third-party access is prohibited without explicit permission.
• Users are fully responsible for maintaining the confidentiality of their login credentials.

• The platform reserves the right to suspend or delete any account that violates the terms or contains false information.

   

3. Membership Types and Classifications

• Basic Membership: Allows general viewing of public challenges and community interaction.
• Challenge Owner Membership: Enables companies, institutions, or authorities to post their technical or operational challenges.
• Solution Provider Membership: Allows individuals or entities to submit ideas or solutions to posted challenges.

• Specialized Memberships: Include investors, research labs, and consultancy firms, granted based on internal evaluations.

   

4. Intellectual Property and Copyrights

• All submitted solutions and ideas remain the intellectual property of their authors unless otherwise agreed in writing.
• Challenge owners may not use any solution wholly or partially without formal written consent from the provider.

• The platform provides tools to safeguard rights, including submission timestamps, secure storage, and notification logs.

   

5. Challenge Submission

• Challenge descriptions must be clear, specific, and goal-oriented, including timelines and evaluation criteria.
• Challenges must not contain misleading, illegal, or infringing content.

• The platform reserves the right to review, modify, or reject any challenge that does not meet its standards.

   

6. Solution Submission

• Solutions must be original, non-infringing, and submitted under the full legal and intellectual responsibility of the user.
• Solutions must include clear explanations and technical or operational proposals as applicable.
• Challenge owners or the platform may disqualify unclear, incomplete, or duplicate solutions.

• Solutions cannot be withdrawn once reviewed by the challenge owner unless the platform or owner breaches the terms.

   

7. Negotiation and Contracting

• Negotiations are conducted directly between parties through the platform’s communication tools.
• Parties are encouraged to use legally binding contracts covering scope, timelines, intellectual property, and payments.
• The platform provides editable agreement templates suitable for various project types.

• The platform is not liable for failed negotiations or breaches of bilateral agreements.

   

Detailed Terms and Conditions for STRAIGHT HUP Platform

8. Privacy and Data Protection Policy

• The platform is committed to protecting the privacy of all users and their personal data, and this data is not shared with any third party without explicit consent.
• Personal data includes: name, email address, activity on the platform, and the content of challenges or solutions.
• Data is used solely to improve services, personalize content, manage accounts, or communicate with the user.
• The platform applies encryption protocols to secure data during transmission and storage.

• Users have the right to request deletion of their account and data at any time, and the platform is committed to responding within 10 business days.

   

9. Payment and Paid Services

• The platform offers both free and paid services, with all fees clearly stated before subscription.
• Paid services include: featured challenges, analytical reports, legal support, and advanced evaluation tools.
• Payments are processed electronically via approved and secure gateways.
• No refunds are issued after the service has been rendered unless the platform fails to deliver it.

• The platform reserves the right to suspend any paid service in case of breach of terms.

   

10. Legal Disclaimer

• STRAIGHT HUP acts as a digital intermediary facilitating communication between parties and does not guarantee outcomes or solution quality.
• The platform is not liable for any contractual or operational failures between users.

• It does not provide legal or financial guarantees for any solutions or published challenges.

   

11. Legal Compliance

• The platform complies with all regulations and laws applicable in the Kingdom of Saudi Arabia.
• Users must comply with their local laws, especially regarding intellectual property and data protection.

• In case of legal violations, the platform will cooperate with competent authorities as needed.

   

12. Reporting and Warnings

• Any user may report violations, abuse, or misconduct within the platform using dedicated tools.
• The platform handles reports confidentially and seriously, investigating them within 7 business days.

• Disciplinary actions range from warnings, temporary suspensions, to permanent bans depending on the severity of the violation.

   

13. Updates and Modifications

• The platform reserves the right to update or modify the terms and conditions at any time.
• Users will be notified of changes via email or account notifications.

• Continued use of the platform after updates constitutes acceptance of the revised terms.

   

14. Official Contact

• Users may contact the platform’s administration via the official email or the complaints form within the user dashboard.

• The platform is committed to responding to inquiries within a maximum of 5 business days.

   

15. Joint Innovation Policy

• If more than one party contributes to a particular solution, it is considered a joint innovation.
• Participation shares must be documented in writing and recorded in the platform’s system.
• No party may dispose of or sell the innovation without written consent from all co-owners.

• In case of disputes, the matter is referred to the platform’s internal arbitration committee.

   

16. Non-Disclosure Agreements (NDA)

• Non-disclosure agreements automatically apply to all challenges labeled as 'confidential' on the platform.
• These agreements prohibit the use, sharing, or publication of sensitive data accessed during participation.
• The obligation remains in effect for 5 years from the date of entering the challenge.

• In case of breach, the affected party has the right to seek legal compensation.

   

17. Dispute Resolution

• The platform encourages resolving disputes internally through direct negotiation or the legal mediation team.
• If that fails, the dispute is referred to an officially recognized arbitration body in Saudi Arabia.

• Arbitration is mandatory before resorting to public courts.

   

18. Performance Evaluation and Ranking

• User performance is evaluated based on interaction, commitment, and the quality of solutions or challenges.
• Evaluations include technical, behavioral, and cooperative aspects.

• Low-rated users may receive warnings and could face temporary or permanent suspension.

   

19. Use of Artificial Intelligence Tools

• Users are allowed to use AI tools in developing solutions provided they disclose such usage.
• Solutions generated entirely by AI without human involvement are not accepted.

• The platform reserves the right to reject or re-evaluate any solution found to be entirely AI-generated.

   

20. Challenge Withdrawal Policy

• Solution providers may withdraw their submission before the official challenge deadline.
• Challenge owners cannot cancel a published challenge without valid justification and platform approval.

• Violations may result in penalties, including temporary or permanent bans.

   

21. Professional Conduct Rules

• The platform prohibits any political, extremist religious, discriminatory, or racist activity.
• Users must interact respectfully and refrain from submitting offensive or misleading content.

• All activities are logged to ensure a safe and innovative environment.

   

22. Social Responsibility

• The platform supports solutions addressing social and humanitarian issues.
• Priority is given to challenges solving environmental, educational, health, or societal problems.

• Symbolic rewards or moral recognition may be granted for impactful initiatives.

   

All terms listed above are legally binding and are subject to periodic updates in accordance with service developments and applicable laws.